Privacy & Security is owned and operated exclusively by Crown City Hardware. We take the issue of your privacy, and the safety of your data, very seriously. It is vital to us that you feel safe and secure when shopping with us, and as such have adopted the following policies:

Data Collection and Sharing:
We save and maintain your information for one reason and one reason only; your convenience. It is only ever used to make your shopping experience easier and faster. In over 100 years of business we have never, nor will we ever, shared customer data with third parties. We do not provide our customer lists or data to anyone for any reason. The emails we send are generally limited to order information and updates, but we may, on occasion, send emails notifying customers of sales, new products, or events, but will immediately remove you from any such mailings at your request.

Data Security:
Our site is protected 24 hours a day 7 days a week by Trustwave, one of the premier companies in site security and SSL certificates. Additionally, we work with security experts to ensure your data is safe on our servers with access strictly limited and protected at all times.

Credit Card Security:
When shopping on our web store, all of your data, including credit card information, is encrypted and very secure. Credit card transactions are processed through, one of the leading payment gateway services, with a stellar reputation for security.

Questions or Concerns:
Should you have any questions or concerns regarding how your personal data and credit card information is protected and handled, please don’t hesitate to contact us directly. We will gladly answer any questions you may have and will immediately address any issues you may encounter.